Account

 

 

Support Center

Submit a Ticket

The best and right way to get technical support!

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Email

Please note that it is better to use tickets for technical support.

info@chocoping.com

Sales Chat

If you have urgent questions to our sales department. Available LiveChat online Mon-Fri 6am-16am UTC.

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Knowledge Base

Here you can find lots of useful information

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Video Tutorials

We work on creating the best video manuals on the use of VPS/VDS

In Progress

Skype

Still, the best choice will be tickets or live chat, Skype for extreme cases.

 

CHOCOPING-FOREXVPS

FAQ

  • What is Ping and why is it important?Open or Close

    Ping is the rate of data exchange between two computers on the network. Ping is usually measured in milliseconds. The less time spent on communication, the better. The minimum ping guarantees you the highest rate of the trading orders transfer. The minimum ping is one of the guarantees of the rapid execution of your order. The shorter the distance between you and the broker server/trading service is, the faster the transaction opening or modification is initiated.

  • Are there any restrictions on VPS application?Open or Close

    No restrictions. You can use your desired trading software; our experts can help you install it, if you have any questions in the process. In general, this is your own virtual private server, which you may dispose of at your discretion.

  • What are the advantages to using VDS/VPS?Open or Close

    The server runs around the clock, which means your trading robot will work properly and correctly. In this mode, the adviser will be able to more accurately and correctly assess the trading conditions. Around-the-clock work is a vital necessity for your adviser, and thus, a necessary condition to generate a profit from trading.

  • What is Forex VDS (Forex VPS)?Open or Close

    Forex VPS/VDS is a Virtual Private (Dedicated) Server, which allows solving two major problems for a trader: to ensure the trading expert’s work 24 hours a day and to shorten order implementation time to the minimum (to increase the execution speed).

    In fact, it is an optimized personal computer for trading running 24/7/365 which is located in close proximity to the broker or trading service.